Reference

modus88 Legal Access for Indonesia Accounts

modus88 Legal sets out how account access, personal data, wallet checks and policy requests are handled for you in Indonesia.

Account accessData requestsWallet checksPolicy contact
modus88 modus88 Legal Access for Indonesia Accounts
POLICY CONTACT

Get Help With Legal Questions

A clear contact route helps you resolve a policy question without guessing which team to reach. Tell us whether your request concerns account access, personal data or a payment record, then include the relevant account identifier. We use that context to check the right record and explain the next action under the Legal terms that apply to you.

Team online

Account access

Ask about phone verification, sign-in status or an account step that blocks access. We will point you to the applicable Legal condition and the details needed to continue.

Data request

Send a clear request about the personal data connected with your account, including the change or access action you are asking us to assess under our Legal process.

Payment record

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, include the payment reference so our contact team can match the status accurately.

DATA AND SECURITY

How We Handle Policy Requests

Legal requests often involve details that can identify your account, so we keep the handling path specific.

Data handling

We use the account and payment details needed to operate the requested service, assess a Legal request and respond to the contact details attached to your account.

Cookies

Cookies may support sign-in, session continuity and device behaviour. Your browser settings control cookie storage, though changing them can affect account access.

Account security

Phone verification is required before account access. Keep your login details private and contact us promptly if you notice an unfamiliar sign-in or account change.

Record retention

We retain account, contact and payment records for the period needed for service operation, security checks and Legal obligations that apply to the relevant request.

Change request

To request a correction or another account-data action, describe the record, the change sought and the account detail that lets us locate it.

Who to contact

Use the policy contact path for Legal questions, data access, corrections or account conditions. Include one clear subject so your request reaches the right handling path.

Answers Before You Open an Account

These Legal answers cover the questions that usually matter before account access: eligibility, data, cookies, payment records and requests for correction. Read the relevant answer first, then contact us with the account detail needed for a specific assessment. Access remains where local law permits.

Legal covers account eligibility, phone verification, personal data handling, cookies, payment records, security steps and how you can contact us about access or changes.

Yes. The Legal terms describe the account path for Indonesia, while eligibility and available services remain dependent on local law and the conditions shown during account access.

You can contact us about personal data connected with your account, including a request to access or correct a record. Include your account identifier and the action requested.

Phone verification is an account-security step before access. It helps connect the sign-in request with the account record and gives us a clearer basis for handling an access question.

Cookies can maintain sign-in sessions and support device behaviour. Browser controls can change cookie storage, but restricting them may affect account access or the continuity of a session.

Yes, send the payment reference, wallet or transfer route and the correction requested. For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, accuracy helps us locate the right entry.

Use the policy contact path and state whether the matter concerns eligibility, account access, data or a payment record. We will assess the request against the Legal conditions that apply.